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Articles by Christine Casey Cooper

• Employee Empowerment - Supercharging Your People for High Performance
  An empowered workforce can accomplish remarkable things. Start with star performers with potential. Then empower your employees and supercharge your people for high performance.
  Published 08Nov2008, viewed 217 times

• The Importance of Employee Trust in Management - Announce What It Will Be, Then Do It
  In order for a business to thrive, employees must believe in and trust their management. Management must believe in and trust employees. Distrust has many negatives to the business. Building trust is a worthwhile effort.
  Published 06Nov2008, viewed 249 times

• Why is Work Process so Vitally Important?
  Having good, clear, documented work processes is not beaurocratic. Following a process does not take longer. Conversely, a good, clear work process actually streamlines a lot of employee work and reduces stress. Everyone knows exactly what they are supposed to do. Better teamwork is a major benefit.
  Published 06Nov2008, viewed 219 times

• Managing Difficult Co-workers - Often More Difficult than Relations with the Boss
  Difficult people and difficult co-workers will always be with us, but how we handle them is what makes the difference. We can't control others, but we can control ourselves. Here are some tips for handling difficult people at work.
  Published 19Oct2008, viewed 498 times

• The Value of a Mentor for Employee Coaching - It can be a Two Way Street for Mutual Benefit
  Employees benefit from having a mentor show them the ropes. Mentors, in turn, can learn from their proteges. The benefits to the organization are many.
  Published 19Oct2008, viewed 229 times

• Leadership - Making or Breaking an Organization
  Leadership can make or break an organization or a company.
  Published 19Oct2008, viewed 233 times

• Focus on Solving Problems - Set Aside Blame
  Management problem solving is more important than finding the guilty parties to blame. A manager may assign responsibility for a task without assigning blame. And you can hold someone accountable for results without blaming. In the end, the goal is to understand what casued the problem and fix the cause to prevent recurrence. This is more effective than spending effort to name the guilty.
  Published 18Oct2008, viewed 195 times

• Root Cause - It Takes Some Digging to Find It
  If you want to be able to solve a problem, you need to understand what the problem is. Otherwise, you may just be solving symptoms. Root cause analysis can be used in any application: manufacturing, operations, customer satisfaction, quality, and safety.
  Published 24Apr2008, viewed 281 times

• Management by Yelling - Intimidation Doesn't Work as well as Empowerment
  Yelling and other intimidation tactics do not motivate employees to perform good work. A manager who empowers his employees will find a higher level of morale, productivity,and quality.
  Published 23Apr2008, viewed 469 times

• Listen to Your Employees - You May Have Something to Learn
  Listen to your employees. They have insight and knowledge that you don't. The way you choose to listen will affect the morale and work performance of your organization.
  Published 22Apr2008, viewed 295 times

• The Insecure Manager and the Bomb He is Likely to Toss
  An manager who doesn't manage his own insecurities can adversely affect his organization. Here is some advice on how to manage your insecure boss and how not to be one yourself.
  Published 21Apr2008, viewed 456 times

• Ignoring Poor Performance - Do so at Your Own Peril
  Allowing poor work performance to persist is bad for the employee and for the rest of your organization. Take action early.
  Published 20Apr2008, viewed 370 times

• Employee Development - Building employee morale and enhanced value to the organization
  An organization is only as effective as its people. Focus on development of the skills of your employees and your organization will thrive.
  Published 19Apr2008, viewed 237 times

• Managing Conflict - Be a Coach, Not a Cop
  Conflict in a professional environment happens from time to time. How it is managed is the difference between a temporary rough spot and permanent damage in the organization. Understand why conflict occurs and how to effectively work through it.
  Published 01Apr2008, viewed 236 times

• Where is the Organization Headed? Is Everybody Entitled to Know?
  When employees don't understand the goals and direction of the organization, their activities won't support those goals. It is essential that leaders make the goals clear and provide clarity to employees about how they will contribute to those same goals.
  Published 31Mar2008, viewed 271 times

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