Article Directory :: Authors :: H :: Clive Hook Articles

Articles by Clive Hook

• Emerging Markets - What's Your Leadership Model?
  As organisations seek to recruit and develop talent in emerging markets, specifically in positions of leadership and management, the question of a culturally acceptable base model for such development includes considering what such things as "leadership" represent or mean to the host culture. Leaders need to learn how to have conversations with their people in ways that achieve the organisational objectives and respect the cultural influences.
  Published 21May2012, viewed 21 times

• Leadership Development - What Do We Want From Our Future Leaders?
  A wonderful and wise mentor of mine defined a leader as "Someone who takes you where you haven't been before". Our own research with several major international organisations has revealed two factors or competencies that seemed to capture what they were looking for in the people who would be helping the organisation achieve its objectives in these "brave new worlds".
  Published 21May2012, viewed 24 times

• Leadership and Motivation - Not Everyone Thinks Like Maslow
  When talking about leaders and leadership it's not very long before motivation as a topic arrives in the discussion and when you ask people what they know about motivation, Abraham Maslow and his hierarchy of needs will show up fairly soon. The problem is many cultures do not see the world that way and as we find ourselves in emerging markets some of our truths may need to be challenged or questioned.
  Published 21May2012, viewed 26 times

• Six Conversations for Team Success - What To Talk About
  Having intelligent and productive conversations helps teams and individuals recognise their strengths and weaknesses, knowns and unknowns, facts and assumptions. A structure or agenda for the conversations helps keep discussions focussed and purposeful. "Six Conversations for Team Success" gives a structure for the topics and focus which allows team to survive, thrive and become a sustained success in changing times, economies and markets.
  Published 17May2012, viewed 24 times

• Six Conversations for Team Success - The Key Questions
  Intelligent conversations for teams help them to focus on what really matters. There are fundamental questions that any successful team or organisation pays attention to on a regular basis. The Six Conversations for Success key questions ensure a balance between an internal and external focus. The answers to these questions provide a rich source of feedback and information which helps the team make sure they are on track.
  Published 17May2012, viewed 10 times

• Six Conversations for Team Success - Ensuring Intelligent Conversations
  Intelligent conversations challenge people's thinking, build understanding and extend possibilities. They are not designed to shut down differences but to explore them without judgment so that new thinking emerges. The "Six Conversations for Success" help teams focus on what's really important. Using a disciplined approach helps make for intelligent conversations where ideas occur, new thinking emerges and great things happen.
  Published 17May2012, viewed 9 times

• Six Conversations for Team Success - Look Outside First
  Every commercial team has experienced some kind of team building event or away day;unfortunately they often become just another progress review; what the team has been doing, with little or no attention to how the team is working. Of those that do take time to look at the "how" not just the "what", the focus is too often inwardly directed. They miss the fundamental truth of being a commercial team. Success is created outside not inside the team.
  Published 27May2012, viewed 16 times

• Six Conversations for Team Success - Making Away Days More Valuable
  Conversations are an essential aspect of learning.Intelligent conversations for teams have two broad dimensions.The outside and inside worlds.The outside world is where stakeholders' expectations determine whether or not the team's products and services are valued.The inside world is of secondary importance.How the team works together is only relevant to delivering the business strategy, but these dimensions are like building fitness or stamina.
  Published 26May2012, viewed 41 times

• Six Conversations for Team Success
  A high performance team is not just about how team members work with each other, it's about becoming and remaining an attractive investment. The sustained success of a team is determined not by the way they work but by whether or not people continue to invest in them and whether they deliver against expectations. Building better ways of working together - but useless unless someone wants the team's or organisation's output...
  Published 21May2012, viewed 47 times

• Behavioural Intelligence - The Secrets of the Most Successful Negotiators
  There's not a magic formula to being a great negotiator. Behavioural Intelligence is about emotional awareness, social awareness and relationship management. At its heart it's about self regulation and self management. The most skilled negotiators, leaders and influencers make a conscious decision based on the current context and what they want to achieve.
  Published 06Jul2011, viewed 75 times

• Behavioural Intelligence - The Subtle Art of Controlling the Conversation
  Practising the skills and disciplines of Behavioural Intelligence will give you an almost unfair advantage in meetings, interactions and negotiations The practitioners of Behavioural Intelligence are fully engaged in the meeting but somehow manage to maintain a distance which helps them focus on the process and make informed judgments about what to say or do next.
  Published 06Jul2011, viewed 104 times

• Behavioural Intelligence, Impact and Influence in Negotiation - What's Your Style?
  Negotiation is an interpersonal process where each party wants to achieve a certain level of influence. Influence means causing others to change their thinking, feelings or behaviour in some way as a result of your words or actions. Your motivational values - the ways you view the world and how things go - will create preferred ways of operating which are important to take account of.
  Published 06Jul2011, viewed 108 times

• Behavioural Intelligence - Mistakes and Behaviours to Avoid
  Behavioural Intelligence means becoming acutely aware of your own behaviour and choosing what to do next rather than allowing your emotions or gut reaction to cause you to operate in a negative or destructive pattern. A common stimulus for bad behaviour is a sense of being attacked or unfairly criticised... and jumping into judgment mode is an even more frequent mistake.
  Published 06Jul2011, viewed 104 times

• Behavioural Intelligence - Notice What's Going On In Meetings
  Behaviour is what you say or do. It's not about what you think or feel. Meetings and interactions at work are one of the places where this behavioural skill is most important and relevant. Behavioural intelligence or managing behaviour is about raising awareness, so that you notice your own and others' behaviour, and make conscious decisions about it.
  Published 06Jul2011, viewed 98 times

• Behavioural Intelligence - Summarising Is Your Best Friend
  Behavioural Intelligence means making conscious decisions about your next behaviour and not being ruled by your impulses, instincts or emotional reactions. This is the discipline and skill of the professional influencer or negotiator. No behaviour is inherently good or bad - it's the context within which it is used and its efficacy in achieving your objectives which defines its value.
  Published 06Jul2011, viewed 105 times

• Behavioural Intelligence - Modelling Excellent Behaviour
  Behavioural Intelligence is about taking charge of your behaviour and deciding what is most useful, appropriate and constructive to say or do next. If you decide while you're doing it or saying it - it's too late. The most skilled practitioners interrupt their instincts and make a conscious decision about their next behaviour. But you do have to practise and learn or the tool gets rusty and doesn't work well.
  Published 06Jul2011, viewed 142 times

• Ten Things You Can Do To Influence By Design Not By Chance
  The best negotiators, leaders and influencers practise their art so that they always influence by design rather than leave it to chance. When it's really important to create the right personal impact and maximise your influence these ten top tips will help you structure your meetings and get more of what you want.
  Published 06Jul2011, viewed 182 times

• Ten Things You Can Do To Quickly Read People in Conversations
  Being able to quickly read people allows you to more effectively build relationships, have more personal impact and more effectively influence. This is an essential skill in leading, coaching and all aspects of developing your interpersonal style and skills. The best leaders, coaches and influencers all take time to really understand who they are working with. You can do it quicker with these ten top tips.
  Published 06Jul2011, viewed 161 times

• Ten Things You Can Do To Quickly and Deeply Understand People
  Tuning into people and understanding their thinking, feelings and motivation helps you quickly build relationships and puts you at an advantage in selling, influencing and leading as well as vastly improving your coaching style and skills. Use these ten tips to very quickly understand what makes people tick.
  Published 06Jul2011, viewed 171 times

• Ten Things You Can Do To Be A Better Leader
  High performing teams need high performing leaders. That means leaders who consciously consider how to develop and improve and operate with behavioural intelligence. Here are ten things you can commit to to dramatically improve your leadership style, competence and potential.
  Published 06Jul2011, viewed 175 times

• Behavioural Intelligence - Mapping Your Behaviours
  If you are to take control of the conversation you start with taking control of your own behaviour. The best negotiators, leaders and communicators have a structure which guides their thinking and helps them to frequently check where they are in relation to their objectives or desired outcomes. The Conversation Control Map is a tool I use extensively both in my own interactions and in training negotiators, salespeople, managers and leaders.
  Published 08Jun2011, viewed 78 times

• Behavioural Intelligence - Emotional Intelligence in Action
  Influence by design, not by chance or accident, should be the aim of the skilled practitioner or conversation controller. The skills and disciplines of Behavioural Intelligence build on the core skills of Emotional Intelligence and help skilled negotiators, leaders and managers to elegantly and subtly take charge.
  Published 08Jun2011, viewed 85 times

• Behavioural Intelligence - The Conversation Control Map
  Conversations are how things get done in organisations. These conversations might be meetings, email interactions, telephone conferences or chance corridor or water cooler discussions. What they have in common is purpose. Business conversations are there to solve a problem or make a decision. The Conversation Control map helps people notice where a conversation is and provides pointers to what to do next to move it to a more useful place.
  Published 05Jun2011, viewed 179 times

• The Friend in the Room Who Can Help You Look Good
  How the often overlooked flipchart can be the most powerful tool you can use to help make meetings matter.
  Published 05Jun2008, viewed 197 times

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