Articles by Ira Wolfe
- A Century of Pre Employment Testing Improves Hiring Success
When the government began using the IQ test for placement in the military during World War I, the face of testing was forever changed.Today there are thousands of tests to choose from. Some are more effective than others. There are now tests to determine personality traits, employee motivation, business values, emotional intelligence, cognitive skills and the list goes on. Pre employment testing can be helpful in selecting the right employees. Published 10Nov2010, viewed 118 times
- Hiring The Right CSR Starts With Customer Service Tests
What should you do to ensure that the employees you can deliver excellent customer service? Support your employment decisions with customer service skills tests. Customer service skills can be learned; but a positive customer service attitude is not a naturally occurring characteristic in most people. Published 08Oct2010, viewed 408 times
- 3 Steps To Improving Annual Employee Reviews
Employee feedback is a vital ingredient in managing performance. More, not less, feedback is the solution.But managers often recoil at the thought of performance reviews, for they are seen as a tedious administrative task that is time consuming, confrontational, and, at times, pointless. Published 21Sep2010, viewed 141 times
- What Every Organization Ought To Know About Innovation
Without innovative ideas, a company stagnates and may even cease to exist. But innovation isn't just about turning on your right brain, brainstorming, and generating a few "aha" moments. Innovation is the "act of introducing something new." Published 29Jul2010, viewed 131 times
- Is Your Employee Turnover Rate Acceptable?
Employee turnover is inevitable. But it's stupid decisions leading to employee turnover that is eating up the profits of businesses. Published 22Jun2010, viewed 933 times
- Tattoos and Body Piercings Get Under Manager's Skin
If you take a look around most workplaces today, employers have either given up trying to regulate dress code or just don't care. But that still doesn't stop candidates from getting under the skin of hiring managers with almost any display of tattoos and piercings. Published 04Jul2010, viewed 461 times
- Make Better Hires - Try Pre Employment Testing
The case to use pre-employment tests has never been stronger than it is today. The margin of error when hiring or promoting employees in today's market has shrunk to a level of almost zero tolerance. Even if it was possible to do the perfect interview and expose all the potential and past flaws of a candidate, the time required to do it would make it prohibitively expensive and time consuming. Published 16Jun2010, viewed 226 times
- Recruiting on Facebook as Easy as 1-2-3
Social recruiting is gaining traction in a recruiter's toolbox. The goal of recruiting is to find the right person at the right time. In today's world, the more sources the better. Published 15Jun2010, viewed 290 times
- Read This Before Recruiting a Young Workforce
Management is at a crossroads. An overabundance of resumes, creating what I've called the "resu-mess," is prompting employers to change the way they recruit, receive and review applications and interview candidates. Published 31Aug2009, viewed 169 times
- Generation Gap Widest Since 1969
From cell phones and texting to religion and manners, almost 8 in 10 people believe there is a major difference in the point of view of younger and older Americans, according to a new study released in June 2009. This is the highest spread since 1969. Published 25Aug2009, viewed 161 times
- Stop doing annual reviews
In nearly all cases, the annual review has little to do with performance but a lot to do with salary. The review meeting has become little more than a ritual. It's the once a year sit-down where an entire year of success and failures are boiled down into a few minutes conversation. Published 08Jul2009, viewed 234 times
- Values that influence attitudes toward social networking
This article highlights how different people might value positively or judge negatively social networking in their lives. Published 08Jul2009, viewed 296 times
- D-I-S-C meets Social Networking
I wondered how different behavioral styles (D-I-S-C) might affect an individual's response to social networking. Published 22Jun2009, viewed 229 times
- Past Performance Fails to Predict Future Performance
Up until recently many employees were hired and promoted based on a simple theory: past performance is a good predictor of future performance. When the world was more predictable and change occurred over decades and not days or even minutes, past performance could be expected to lead to future success. That premise was based on a future environment that would be similar to the previous one. In today's world, that assumption is wrong. Published 09May2009, viewed 566 times
- Overabundance of resumes creates resu-mess
An overabundance of resumes is prompting employers to change the way they review applications and interview candidates. For individuals in search of a new job or career, it is as easy as Copy, Paste, and Submit. It is fair to say that reviewing and processing these resumes is like having eight lanes of traffic exiting onto a two-lane side-street. This translates into a resu-mess bottlenock at the hiring tollgate. Published 23Apr2009, viewed 219 times
- ATE2D (attitude) Virus causes increase in presenteeism
The Attitude Virus seems to be everywhere. We know that there are lots of layoffs, morale is down, and productivity is suffering. We see the symptoms every day as rudeness, poor service, lack of motivation, and increased job stress. Managers feel the pain of the long-term effects of the Attitude Virus with employee turnover, lost productivity, customer complaints, increased worker and consumer liability, and a drain on profits. Published 30Mar2009, viewed 360 times
- Three Hiring Mistakes Managers Make
There are plenty of good people looking for work. What turns these good workers into great employees? Motivation. Published 16Mar2009, viewed 196 times
- Generational Clashpoints: Turning a liability into an asset
Four generations are co-mingling in the workplace, each bringing with them different managerial approaches and working styles. Capitalizing on each generation's strengths is a must. Neutralizing their liabilities is essential. Minimizing generational clash-points is a necessity. Finding common ground is priority #1. Published 19Mar2009, viewed 212 times
- 10 Reasons Hiring Managers Fear Pre-Employment Tests
The FEAR that hiring managers have about using pre-employment tests is nothing more than False Experiences Appearing Real. In this column I respond to the top 10 fears I consistently hear from HR managers, executives and business owners. Published 18Mar2009, viewed 328 times
- Cutting the High Cost of Poor Employee Selection
When you consider the high cost of a bad hire, the ROI associated with better pre-employment testing is significant. The cumulative effect of including personality, cognitive, and interest assessments increases the odds of success to nearly 70% and as high as 87% from the 50/50 success of using the only the interview. Published 23Feb2009, viewed 306 times
- Parents Beware: Gaming may be beneficial to your child's career!
As more and more adults worry that children are wasting time online, texting, or playing video games, social network and video sharing sites, online games, and gadgets such as iPods and mobile phones are becoming more mainstream fixtures of youth culture. New research just released by the MacArthur foundation might serve as a wake-up call...or at least force adults to pause before they pull the plug on their kids. Published 07Feb2009, viewed 208 times
- Innovative Capacity: A key to competitive advantage
Management today, and into the unforeseeable future, must be able to complete a lot of important work in a short time under harrowing conditions, on the basis of only a few hunches and a lot of instinct, none of them precise.Leadership plays a vital role in navigating this permanent whitewater. Published 01Jan2009, viewed 258 times
- Is the sky falling?
The United States is in the middle of a talent crisis. For those skeptics who feel all the commotion about worker shortages is mostly hype, essentially given the deluge of layoffs resulting from the recent financial crisis, there is just too much wind in the Perfect Labor Storm sails to ignore what is happening. The numbers speak for themselves. Published 16Dec2008, viewed 240 times
- Make good sense of a fickle economy: select the right people
We live in a world of great risk and great possibilities. Every business is in a race against time, influenced by new competitors, new technologies, and demanding, if not fickle and impatient consumers. In a world of increasing complexity and an avalanche of information, selecting and retaining the right people is more important than ever. Published 16Dec2008, viewed 264 times
- Nine personality traits that shape innovation
Kaleidoscopic thinking is what differentiates idea generators from successful innovators. Once management bets its future on innovation, creating an innovation-driven culture is a must. This starts with identifying who the people are capable of kaleidoscopic thinking. We have identified nine personality traits that shape the innovative mind-set. Published 17Aug2008, viewed 288 times
- How to Avoid Hiring A "Lemon"
Managers make assumptions every day when they hire employees. They observe a candidate during the interview or on the job and make assumptions about his potential based on how he looks and what he claims he can do. But too many times, after the candidate is hired and on the payroll, the manager turns the "key" and all they hear is "click, click, click". They wonder - did I hire a lemon? Published 14Aug2008, viewed 265 times
- Leadership Lessons Learned from Tim Russert
As I began to watch and listen to the stories about Russert be recounted during the televised day-long tributes and remembrances, I realized that Russert exemplified the virtues of a great leader. Nearly everyone, from politicians, colleagues, and even his competitors, lauded Russert's prowess as a journalist and as an interviewer. Published 31Jul2008, viewed 254 times
- The Dumbest Generation?
According to a recent Pew Research Center study, 74 percent of 18 to 29 year-olds did not know that Condolezza Rice was the U.S. Secretary of State. Six times more of these young adults were more likely to identify the latest winner of American Idol than the Speaker of the House of Representatives. Could our youngest generation be so clueless? Published 30Jul2008, viewed 251 times
- Basic Survival Skills for Managing Gen Y
Young people are gathering en masse on line to collaborate. Hanging out with their friends down the street has been replaced by online gaming and social networking. It's like they closed the bedroom door but instead of one best friend inside they now invite thousands of friends in. And now they are entering the workforce in mass, creating both opportunities and headaches for employers. Published 29Jul2008, viewed 257 times
- Stop the Brain Drain
Stop the brain drain. To begin to capture and transfer knowledge in your organization, where do you start? I offer the following steps. Published 28Jul2008, viewed 240 times
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