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Articles by Joshua Freedman

• The Heart of Performance: Leading Through Emotions
  Leaders who understand the emotional drivers of performance influence people to excel. This creates a positive workplace climate - which predicts 54% of the variation in key competitive drivers. But many organizations see emotional intelligence as a "someday" investment rather than treating it as an area for urgent action. If your organization needs competitive advantage, start here.
  Published 04Dec2006, viewed 445 times

• The Intelligence of Emotions: Will the Real Definition of Emotional Intelligence Please Stand Up
  Emotional intelligence is an emerging science that is attracting great interest in all sectors of society. What does it really mean to talk about "intelligence" of emotions? What is the essence of this new concept beyond the hype?
  Published 05Nov2006, viewed 377 times

• The Business Case for Emotionally Intelligent Leadership
  Why is "emotional intelligence" attracting so much interest among business leaders? Perhaps because emotionally intelligent leaders improve sales, retain customers, and increase organizational effectiveness. Drawing on case studies and research, EQ expert Joshua Freedman reviews findings on how and why these "soft" skills are driving so much hard performance.
  Published 04Oct2006, viewed 394 times

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