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Is It Time to Go with a CNA Inservice Provider?

By Linda Leekley BS RN

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Published: 04Mar2010
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Is part of your job as a nursing supervisor or nurse educator to develop monthly inservices for your nursing assistants? If so, you know that this can be a time-consuming process. Perhaps you've considered purchasing "ready-made" topics from a company that sells CNA inservices. You're really tempted, but are not sure it's worth the cost. Here are five tips for helping you make that decision:

Add Up Your Time. Next time you need to prepare an inservice, keep track of how much time you spend. Remember to include the time it takes you to think of a topic, come up with learning objectives, research and write the inservice, create some handouts, develop a quiz and produce an evaluation form. Chances are, this will take at least 10 hours of your time. Multiply that by your salary and you'll probably be shocked at what one inservice is costing your workplace! By purchasing inservices, you avoid "reinventing the wheel" and can bring down your cost per inservice considerably.

Do a Quality Check. No matter how knowledgeable you are about the nursing field, creating inservices may not come easily to you. It requires a variety of "non-nursing" skills such as knowing how to research quickly and effectively, being a good writer and having some computer savvy. Are the inservices you're creating capturing the attention of your CNAs? Do they provide an in-depth study of each topic? If not, they may not be having a positive effect on client care. Inservices from a respected inservice company can spark interest for both you and your aides. However, before making a purchase, insist on trying out a sample inservice. You'll want to see the quality of their product for yourself.

Take a Look at Compliance. We all get in a rut, causing us to do something a certain way just because that's how it's always been done. But, when you look at your current system for providing inservices, is it really working? For example, do your CNAs skip inservice meetings because they are too busy or just aren't interested? Do you struggle to get all your nursing assistants to meet their inservice hours by the end of the year? If so, there is probably an easier way. A quality inservice provider can give you a flexible, easy-to-institute inservice program that will please you, your CNAs and any surveyors that come your way.

Eye Your Inventory. Over time, you've probably built up a library of inservice topics. Take a peek at what you've got to offer your nursing assistants. The basics are probably there: standard precautions, nutrition, Alzheimer's disease, abuse, confidentiality. And, you might find yourself reusing these topics with each newly hired group of CNAs. But, it's important to meet the learning needs of your aides by offering a wide variety of inservice topics. Coming up with mandatory topics, disease process inservices, psychosocial issues and basic skill reviews could be a full time job and/or eat into your personal time! A good inservice provider has dozens of topics from which to choose. And, the more your CNAs know, the more they can achieve!

Ask Your CNAs. To find out if your current inservice offerings are meeting the needs of your nursing assistants, ask them! You might distribute an evaluation form or have an informal group discussion. Ask questions such as: Do our current inservices prepare you to succeed at your job? Do you feel that your skills are enhanced by every inservice you complete? Are the inservices providing you with information that you can apply in your daily client care? If your CNAs answer "no" more often than "yes", then it may be time to try an inservice provider. Quality inservice education should do more than fulfill state requirements. It should enhance the professionalism of your nurse aides and improve your client care. So, take the time to investigate inservice providers and find the one that helps you develop a team of top-notch CNAs.

Linda H. Leekley BS, RN President, In the Know, Inc. Do you want help developing a team of top-notch certified nursing assistants? With more than 120 inservice topics, In the Know has what you need. Try our sample inservice topic today! It's popular. It's free. And, it's yours by going to => In the Know

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