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Articles by Pamela Scott

• How To Engineer Compelling Prose
  I once set up a Web page for an IT company where project managers posted updates on key projects, with that information visible to customers. The purpose was to make the company more transparent, with information readily available to the clients. What happened? There was indeed a massive amount of data that was searchable, well-organized and easy to access. There was just one problem.
  Published 20Apr2009, viewed 365 times

• 8 Tips on How to Read Body Language
  Our bodies communicate what we're feeling loudly and clearly. If you get angry in a conversation, your brain takes a minute or so to figure out how to respond without losing your temper. While your brain is doing its thing, your body is flashing signs that you are fuming. Here are eight tips for reading body language, so you can understand what's not being said.
  Published 30Jul2008, viewed 505 times

• Employees Need To Know Where They Fit In
  A key communication gap in most professional service firms involves what is called "line of sight." That phrase refers to how well an employee understands the entire business process and her connection to that process. This gap becomes evident when cuts have to be made.
  Published 21Jul2008, viewed 295 times

• What's Your Company Story?
  Your company story tells about your company, what you do for whom and why, with something about your people thrown in. It's more than just your vision and mission. It conveys your essence for being. It connects with people on an emotional level.
  Published 20Jul2008, viewed 251 times

• CEO Tips For Getting Staff to Understand You
  This article is directed to the CEO, but it can help anyone in a management position communicate more clearly with staff.
  Published 19Jul2008, viewed 239 times

• Focus on Communication Styles to Reduce Misunderstanding
  Clear communication consistently ranks as a priority for any organization to be successful. We expect clear, concise communications with our fellow workers. Instead, we should expect misunderstanding. It happens all the time.
  Published 18Jul2008, viewed 330 times

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